Decision Support Systems
Definition
Decision support systems are tools that help people make decisions by organizing data and presenting structured options. They may include rules, scoring, comparisons, and scenario analysis. The goal is to reduce cognitive load and improve consistency.
Business Context
Common uses include procurement selection, credit approvals, lead prioritisation, and operational scheduling. The best systems make assumptions visible and keep decisions auditable.
Why it Matters
They make decisions faster and more consistent without removing human control.


