AI-Led Workflows
Definition
AI led workflows are workflows where AI actively guides the sequence of actions, prioritization, or routing. AI influences what happens next based on context and signals. The user remains in control, but the workflow becomes smarter.
Business Context
Common examples include lead routing, support triage, task prioritization, and exception handling in operations. AI led workflows work best when there is a clear definition of good outcomes.
Why it Matters
It reduces manual coordination and improves speed and consistency.


